Privacy Policy

At Bizarre Botanics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase products from us. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: This includes your name, email address, billing and shipping address, phone number, and payment details (such as credit card information).
Order Information: Details related to the products you purchase, order number, and order history.
Account Information: If you create an account with us, we collect your username and password.
Usage Information: Information about how you use our website, including your IP address, browser type, referring/exit pages, and interactions with our site.
Cookies: We use cookies to improve your experience on our website. Cookies help us understand user behavior, remember preferences, and personalize content.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including sending order confirmations, updates, and delivery information.
Communicate with you about your orders, inquiries, and customer service requests.
Improve and personalize your shopping experience on our website.
Send you marketing communications, if you have opted in, such as special offers, promotions, and updates about new products.
Analyze and improve our website’s performance and customer experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. This includes using secure servers and encryption for financial transactions. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us with payment processing, shipping, and other business operations.
Legal Requirements: We may disclose information if required by law or in response to legal requests, such as a subpoena or court order.
Business Transfers: In the event that Bizarre Botanics is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccurate or incomplete information.
Request the deletion of your personal information.
Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device. You can manage or disable cookies in your browser settings, but note that this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.