terms and conditions

Terms and Conditions

Welcome to Bizarre Botanics! These terms and conditions outline the rules and regulations for using our website and purchasing products. By accessing our website and placing an order, you agree to these terms and conditions. Please read them carefully.

1. General

By using this website, you agree to comply with these terms and conditions. If you do not agree to these terms, please refrain from using our site. Bizarre Botanics reserves the right to update or modify these terms at any time without prior notice.

2. Products

All products displayed on our website, including house plants, cacti, seeds, and clippings, are subject to availability. We make every effort to ensure that our product descriptions, images, and prices are accurate. However, we cannot guarantee that your screen’s display will accurately reflect the product’s color or appearance. In the event of an error in pricing or product details, we reserve the right to correct it and cancel any orders placed with incorrect information.

3. Orders and Payments

Placing an Order: When you place an order on our website, you agree to provide accurate, current, and complete information during checkout. All orders are subject to acceptance and availability.
Payment: We accept various payment methods, as indicated during checkout. By placing an order, you authorize us to charge the full amount to your chosen payment method.
Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; we reserve the right to cancel or modify orders due to pricing errors, stock limitations, or any other reason.
Cancellations: If you need to cancel an order, please contact us immediately. Orders cannot be canceled once they have been shipped.

4. Shipping and Delivery

Shipping: We offer shipping within the United States. Shipping costs and delivery times vary based on the shipping method selected at checkout.
Delivery: We strive to process and ship orders as quickly as possible. While we aim to meet the estimated delivery times provided, we are not responsible for delays caused by external factors such as carrier issues, weather, or customs delays.
Lost or Damaged Items: If your package is lost or arrives damaged, please contact us within 5 days of delivery, and we will work to resolve the issue.

5. Returns and Refunds

Returns: Due to the nature of our products (living plants and seeds), we do not accept returns. However, if there is an issue with your order, such as damaged or incorrect items, please contact us within 5 days of receiving your order.
Refunds: Refunds are issued at our discretion for damaged or incorrect products. Proof of damage or incorrect items may be required.
Non-Returnable Items: All sales are final for live plants, seeds, and clippings. We do not offer refunds or exchanges for products that have been opened or used.

6. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Bizarre Botanics and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others. You may not engage in any activity that could harm or disable our website, interfere with other users, or access restricted areas without authorization.

8. Limitation of Liability

To the fullest extent permitted by law, Bizarre Botanics is not liable for any damages that arise from the use of our website or the purchase of our products. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages. We are not responsible for any issues beyond our control, including product defects, shipping delays, or website outages.

9. Indemnification

By using our website, you agree to indemnify and hold Bizarre Botanics, its affiliates, employees, and agents harmless from any claims, damages, losses, or expenses arising from your use of the website or your violation of these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from your use of the website or purchase of products will be resolved in the courts of Texas.

11. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after changes are posted constitutes your acceptance of the modified terms.